Take a minute to learn about our privacy policy

1. Introduction

This Privacy Policy explains how Northern Narrative (“we”, “us”, “our”) collects, uses, stores, and protects your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using the Northern Narrative site, you consent to this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Name

  • Email address

  • Phone number

  • Billing information

  • Project details you voluntarily submit

Usage Data

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site

Cookies and Tracking Technologies

We may use cookies to improve user experience, analyze website traffic, and personalize content.

3. How We Use Your Information

We use your information to:

  • Provide and deliver copywriting services

  • Respond to inquiries and customer support requests

  • Process payments

  • Improve our website and services

  • Send updates, promotions, or service-related notifications

  • Maintain security and prevent fraud

4. How We Share Your Information

We do not sell your personal information.
We may share limited information with:

  • Service providers (payment processors, hosting providers)

  • Legal authorities if required by law

    All third parties must comply with confidentiality and data protection obligations.

5. Data Security

We implement industry-standard security measures to protect your information.
However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request corrections or updates

  • Request deletion of your data

  • Opt out of marketing communications

  • Request a copy of your data

To exercise these rights, contact alexcandlin3220@aol.com

7. Retention of Data

We retain your information only as long as necessary to:

  • Provide services

  • Fulfil legal obligations

  • Resolve disputes

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices.

9. Children’s Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes take effect once posted on this page.

11. Contact Us

If you have any questions, contact us at:
Email: alexcandlin3220@aol.com
Website: www.northernnarrative.co.uk/

Terms & Conditions

Last Updated: 28/11/2025

1. Agreement to Terms

By using Northern Narrative and accessing www.northernnarrative.co.uk, you agree to these Terms & Conditions. If you do not agree, do not use our website or services.

2. Services Provided

We offer professional copywriting services, including but not limited to:

  • Website copy

  • Blog posts

  • Articles

  • Social media content

  • Product descriptions

  • Brand messaging

We reserve the right to modify or discontinue any service at any time.

3. Client Responsibilities

Clients agree to:

  • Provide accurate and complete project information

  • Supply necessary materials and guidance

  • Make payments on time

  • Review and approve work promptly

4. Payments & Refunds

  • Full or partial payment may be required upfront.

  • Payments are processed through secure third-party processors.

  • Due to the nature of creative work, refunds are not guaranteed, but may be considered on a case-by-case basis.

5. Turnaround Times

Turnaround times are estimates and may vary based on project complexity, client response time, and workload.

6. Ownership & Copyright

Unless otherwise agreed in writing:

  • Final, approved, and fully paid-for work becomes the property of the client.

  • Drafts, unused concepts, and internal documents remain our intellectual property.

  • We may showcase completed work in portfolios unless the client requests confidentiality.

7. Revisions

Our services include a set number of revisions, as stated in your project agreement.
Additional revisions may incur extra charges.

8. Prohibited Use

You may not use our website or services to:

  • Engage in illegal activities

  • Distribute harmful content

  • Infringe intellectual property rights

  • Harass or abuse others

9. Liability Disclaimer

We are not responsible for:

  • Losses resulting from content use

  • Business or revenue impact

  • Errors arising from inaccurate client information

Our liability is limited to the amount paid for the applicable service.

10. Termination

We reserve the right to terminate services or access to our website for violating these terms or for inappropriate conduct.

11. Governing Law

These Terms & Conditions are governed by the laws of the UK GDPR, Data Protection Act 2018, Consumer Rights Act 2015, Copyright, Designs and Patents Act 1988, and general UK media law without regard to conflict of law principles.

12. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website signifies acceptance of changes.

13. Contact Information

For questions or concerns, contact us at:
Email: alexcandlin3220@aol.com
Website: www.northernnarrative.co.uk/

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